Last updated: 1 July 2026
1. Introduction
Nova Vision Eyewear (Pty) Ltd ("Nova Vision", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
2. Information We Collect
We may collect the following personal information:
- Identity and contact details (name, email, phone number, delivery address)
- Prescription and health-related information necessary to fulfil optical orders
- Payment and transaction information
- Website usage data via cookies and analytics
3. How We Use Your Information
Your information is used to process orders, provide eye care services, communicate about your purchases, improve our website, and comply with legal obligations. We will not sell your personal information to third parties.
4. Information Sharing
We may share information with trusted service providers including payment processors, courier companies, and lens laboratories — solely for the purpose of fulfilling your order. All third parties are bound by confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.
6. Your Rights
Under POPIA, you have the right to access, correct, delete, or object to the processing of your personal information. To exercise these rights, contact our Information Officer at [email protected].
7. Cookies
Our website uses cookies to enhance your browsing experience and maintain your shopping cart. You may disable cookies in your browser settings, though some features may not function correctly.
8. Contact
Information Officer: Nova Vision Eyewear (Pty) Ltd
42 Kloof Street, Gardens, Cape Town, 8001
Email: [email protected]